Shipping and Delivery

Our goal is to make the ordering and delivery process as simple and clear as possible. If you have any questions or an issue arises, do not hesitate to contact our customer service. Below you will find all the information regarding the processing and shipping of your orders.

Shipping costs

At Esthtica.com we cover the shipping costs for all orders to Greece, Australia, United Kingdom, France, United States and Poland. All products are shipped free of charge, directly to your door – with no minimum order amount.

Shipping your order

Did you find your favorite look on our website? Then you definitely want to get it as soon as possible! We ensure that your order is processed and shipped immediately.

See here the average delivery time:

- From the moment we receive your order, it takes 1 to 2 business days to process it. On weekdays it is usually shipped within one day. Orders placed on Friday night or during the weekend may be delayed a little longer.

- After processing, the shipment is made and delivery takes on average 4 to 6 business days.

Once the shipment is made, you will receive an email with the tracking number so you can track your package online – through our shipping partner. Instructions can be found on the order tracking page.

If you want same-day shipping, you can contact us by phone – our team will guide you.

Receiving your order

When your package arrives, enjoy your products! If something is not as you expected and you want to return or exchange a product, visit this page.

Defective product?

We apologize for the inconvenience! In rare cases, damages may occur during transport. The first time, we send a free replacement – without the possibility of a refund. If the problem recurs, we proceed with a full refund.